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| Singapore-Best.Com Special Features |
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PERSONALITY of The Month
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COMPANY of The Month
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PRODUCT of The Month
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BOOK of The Month
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Home Email Ron About His Book 07/2000 Han Kok Kwang 09/2000 Sim Wong Hoo Great Minds Of The World: |
Ron Kaufman is an internationally acclaimed innovator and motivator for partnerships and quality service. He is the author of the "Best of Active Learning!" newsletter (free at his website) and the new book "UP Your Service! Strategies and Action Steps to Delight Your Customers NOW!" Ron creates participation. He makes education engaging, effective -- and a lot more fun! More than a million people have been motivated by Ron's high-energy speeches and interactive workshops. His repeat clients include government organizations, industry associations and numerous companies in the discerning Fortune 500. Ron Kaufman has the experience and enthusiasm to turn your people on! In 1990, Singapore Airlines invited Ron to help create and launch the prestigious Service Quality Centre. The powerful training activities he developed have inspired more than 50,000 participants from over 600 different organizations. Ron has worked with hundreds of clients in countries around the world. His unique background includes high-impact special events at the Rose Bowl, the Great Wall of China, St. Basil's Cathedral in Moscow and on the Capitol Mall in Washington DC. His unique approaches to leadership and learning have been featured in LIFE Magazine, the New York Times and frequently on TV. A graduate of Brown University, USA, Ron is certified in Applied Neuro-linguistics and is a professional member of the National Speakers Association. He lives in Singapore with his wife, Hamida, and their remarkable young daughter, Brighten. Ron's recently published book, "UP Your Service!", has become an international bestseller in just five months. All over Asia people are rushing to buy it and many government departments, companies and multi-national corporations are buying them in bulk to distribute to their employees! See what our Executive Webmaster has to say about Ron's book: 
"Ron is one of the best Customer Service expert and guru in the Asia Pacific region, and perhaps the
world. When Ron's book came out, I was one of the first to buy it.
When I started reading, I could not stop. Therefore it
took me only 2 days to finish the whole book. Guess what?
I normally use a highlighter to highlight the
important points in any book I read, and my copy of "UP Your Service" was almost completely
covered with highlights. Every point mentioned is so relevant and real. Apart from telling us
what's wrong with most companies' customer service, Ron also tells us in very clear terms, what
needs to be done to rectify them.
It would not be an over-statement to say that this is one of the best book on "Customer Service" in
the world. Read it yourself and you will see what I mean." - Koo HB - Exec. Webmaster - Singapore-Best.Com
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Personality of The Month
- Singapore
This column is especially devoted towards featuring outstanding Singaporeans or foreigners based in Singapore. Each one of the featured personalities is an expert in their own field and have contributed in a big way towards the development and overall betterment of their respective field and expertise. Apart from determination and grit, they are most ourtstanding in terms of their creativity and wisdom. Everyone us here at Singapore-Best.Com would like to take this opportunity to congratulate all the great minds featured in this column. Sir/Madam, Well Done And Keep Up The Great Work!!! |
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September 2000
Mr. Sim Wong Hoo Sim is the Chairman and CEO of Creative Technology, the creator of the well-known Sound Blaster (over 100 million units sold!!!) and the world's leading provider of multimedia products. He was awarded Singapore's Businessman of the Year in 1992 and 1997. He currently chairs the Technopreneurship 21 Private Sector Committee. [profile] |
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Know of someone who deservers to be featured in this column? Propose him / her
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